Q: Dispensary at Ferry Road Surgery

Phone number: 01797 223230 Collecting medication We would ask anyone collecting medication to ideally come along between 9-12 Monday-Friday, when we have more staff available to assist with this (it can be collected right up to 5pm though - we are flexible). Online medication and test results access Patients can register for on-line access for ordering repeat prescriptions, viewing their blood tests etc either by downloading the forms from the website or speaking to Reception, who will talk them through the process.

Q: GP Surgery at Ferry Road

Phone number: 01797 223230 Although at the present time their are no face to face appointments, patients wanting medical advice can do so by ringing the surgery and asking for a telephone triage call. Could patients please ring at 8:30 on the day to be included for this (as they would for a normal appointment) This way the GP can plan their list. A GP will then call them back, and either deal with the problem/query over the phone or give the patient a time slot to attend the surgery if they feel appropriate. Patients can also contact the surgery via the 'Online consultation' section on our website - www.ferryroadhealthcentre.net They fill out a form with their details and their enquiry and they will either receive a response electronically (usually within four hours if received before 7:30 am 11:30am) or the GP will call them. Some services are going ahead as normal, baby immunisations, some blood tests etc.

Question 1

Boots Pharmacy

Accepted Answer

Phone number: 01797 222308 18-20 HIGH STREET, RYE, East Sussex, TN31 7JF Store & Pharmacy Opening Times: 10:00-16:30 Mon-Sat. 11:00-15:00 Sun

Question 2

Day Lewis Pharmacy

Accepted Answer

Phone number: 01797 222241 17 HIGH STREET, RYE, East Sussex, TN31 7JF Email:rye@daylewisplc.co.uk  Pharmacy Opening Times: 09:00-18:00 Mon-Fri. 09:00-13:00 Sat. Closed Sun. During COVID19 we may on occasion have to close for a period of time during our normal opening hours. We will guarantee that our pharmacy will remain open at least 10am -12pm and 2pm -4pm as a minimum from Monday through to Friday. Thank you for your patience through this challenging time.

Question 3

Dispensary at Rye Medical Centre

Accepted Answer

Phone Number: 01797 223333 Pharmacy Opening Times: 09:00-12:00 & 14:00- 18:00 Mon-Fri Please give us you up to date mobile telephone number and we can send you a text to advise when your medication will be ready to collect. At present rural deliveries and collections remain the same. ​ For more information about prescriptions, please visit www.ryemedicalcentre.com/prescriptions ​ Should you need urgent advice about your medication outside our surgery hours, please call NHS 111 and an operator will take your details and arrange the right access to services for you.

Question 4

Dispensary at Ferry Road Surgery

Accepted Answer

Phone number: 01797 223230 ​ Collecting medication We would ask anyone collecting medication to ideally come along between 9-12 Monday-Friday, when we have more staff available to assist with this (it can be collected right up to 5pm though - we are flexible).  ​ Online medication and test results access Patients can register for on-line access for ordering repeat prescriptions, viewing their blood tests etc either by downloading the forms from the website or speaking to Reception, who will talk them through the process.

Question 5

Dispensary at Northiam & Broad Oak Surgery

Accepted Answer

Phone number Broad Oak 01424 882394 & Northiam 01797 252140 Broad Oak Surgery: 6 Reedswood Road, Broad Oak, Brede, East Sussex TN31 6DH Northiam Surgery: Main Street, Northiam, Rye, East Sussex TN31 6ND Email: HRCCG.northiamsurgery@nhs.net More information at www.northiamandbroadoaksurgery.co.uk/ ​ It is not possible to achieve adequate social distancing at the Broad Oak surgery for people routinely picking up medicines. Therefore we are temporarily closing the surgery for collection of repeat medication. All orders of repeat medication will be delivered to you within 5 working days (1 week) of your request ​ Rye Mutual Aid can help people by collecting medicines, running errands or contacting people on their own, for the villages of Beckley, Peasmarsh, Udimore, Broad Oak and Brede,  For Northiam contact northiamtogether@gmail.com or phone 07522 473173

Question 6

GP Surgery at Rye Medical Centre

Accepted Answer

Phone Number: 01797 223333 Appointment Opening Times: 08:00- 18:00 - Mon- Fri. Emergency appointments 08:00-08:30 ​ In response to the evolving concerns relating to the Coronavirus and to enable our ongoing ability to provide essential medical care we have changed our booking process so that all appointments will be triaged by a clinician on the telephone. The clinician will then decide if a face to face appointment is appropriate. Please do NOT enter the building for an appointment unless one of our clinicians has telephoned and advised you to attend ​ You can also request an online consultation at www.ryemedicalcentre.com/online-consultation-system Tell us about your problem and request medical advice, or ask an administrative question and we’ll respond usually within 2-3 hours if the request is submitted before 2pm on our usual practice working days.

Question 7

GP Surgery at Ferry Road

Accepted Answer

Phone number: 01797 223230 ​ Although at the present time their are no face to face appointments, patients wanting medical advice can do so by ringing the surgery and asking for a telephone triage call. Could patients please ring at 8:30 on the day to be included for this (as they would for a normal appointment) This way the GP can plan their list.  A GP will then call them back, and either deal with the problem/query over the phone or give the patient a time slot to attend the surgery if they feel appropriate.  ​ Patients can also contact the surgery via the 'Online consultation' section on our website - www.ferryroadhealthcentre.net  They fill out a form with their details and their enquiry and they will either receive a response electronically (usually within four hours if received before 7:30 am 11:30am) or the GP will call them.  ​ Some services are going ahead as normal, baby immunisations, some blood tests etc.

Question 8

GP Surgery at Northiam & Broad Oak

Accepted Answer

Phone number Broad Oak 01424 882394 & Northiam 01797 252140 Broad Oak Surgery: 6 Reedswood Road, Broad Oak, Brede, East Sussex TN31 6DH Northiam Surgery: Main Street, Northiam, Rye, East Sussex TN31 6ND Email:HRCCG.northiamsurgery@nhs.net More information at www.northiamandbroadoaksurgery.co.uk/ ​ We need to restrict numbers coming to the surgery to reduce the risk of people becoming infected. Therefore we must make some changes to our normal working practices. No patients to attend the surgery with any upper respiratory symptoms ie. temperature, cough, cold, sore throat. If there is any doubt when you speak to reception, they will ask the doctor to call you first before receiving an appointment. ​ Although at the current time our focus is on coronavirus, we are very aware that people still become unwell with other problems. If you develop new symptoms, or feel unwell, you should still contact the surgery for medical advice. We may be able to solve your problem over the phone but some conditions stilll need to be examined and we will remain available to see patients when it is clinically necessary.

Question 9

GP Surgery - Guestling

Accepted Answer

Phone number: 01424 814332 Chapel Lane, Guestling, Hastings TN35 4HN

Question 10

Dental Practice- Davies & Seeley Rye

Accepted Answer

Phone number: 01797 222834 6 East St, Rye TN31 7JY The practice is  operating an emergency telephone triage service only until further notice. All existing appointments are cancelled until we resume normal practice and lockdown is lifted. Our phone lines will be answered and emails to premolar@tiscali.co.uk will be responded to promptly. For out of hours emergencies please contact NHS 111.

Question 11

Dental Practice - Rye Dental Surgery

Accepted Answer

Phone number: 01797223311 / 07305579790 105 High St, Rye TN31 7JE ryedentalsurgery@gmail.com

Question 12

Dental Practice- Northiam

Accepted Answer

Phone number: 01797 252727 Main St, Northiam, Rye TN31 6NA Due to the unprecedented situation in the UK at present regarding the COVID-19 virus we have sadly been advised to cancel all appointments. We will continue to give advice for dental emergencies- please call 07389 792926. You will be triaged by one of our team. If you have an emergency but have COVID-19 symptoms, specifically a new and continuous cough, or a fever please call 111. If you have a problem outside our normal working hours, please call: 01424 850792 Emergencies include: severe pain; swelling; trauma or heavy continuous bleeding. Be assured this is a temporary situation and we shall catch up on all your delayed care as soon as we can return. Thank you for your support.

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